Terms and Conditions
Last updated: 19 October 2026
These terms apply to your use of thesociobutterfly.com and its subdomains, and to services provided by KR Socio Butterfly Media Private Limited ("TSB", "we", "us"). By using the site or hiring us, you agree to them. A signed proposal or agreement for a project takes priority over these terms where they differ.
1. Our services
We provide digital marketing services, including performance marketing and lead generation, social media and content, LinkedIn and YouTube management, content shoots, branding, websites and landing pages, influencer marketing, marketing automation and growth campaigns. The scope, deliverables, timelines and fees for each client are set out in the proposal, quotation or invoice.
2. Using this website
You may use the site and its free tools for your own business purposes. You may not copy, resell or misuse the site, its tools or content, try to break its security, or submit false or harmful information.
3. Free tools and calculators
Our free tools give estimates based on the numbers you enter and on assumptions explained in the tool. They are for guidance, not financial, legal or investment advice.
4. No guarantee of results
Marketing results depend on many things outside our control, including your product, pricing, offer, sales team, market conditions and platform changes. We commit to the work and the process agreed in the proposal. We do not guarantee specific sales, leads, revenue, return on ad spend or rankings unless that is written into a signed agreement.
5. Your responsibilities as a client
- Give us accurate information, timely approvals and the access we need.
- Make sure the content, claims, offers and materials you give us are true and lawful, and that you have the rights to them.
- Respond to leads and enquiries our work generates. Lead follow-up by your team affects results.
- Pay invoices on time.
6. Fees, ad spend and taxes
- Fees are as per the proposal or invoice, plus GST where applicable.
- Ad spend is paid by you directly to the platforms (Meta, Google, LinkedIn and others) or, where agreed, through us. Ad spend is separate from our fee.
- Payments may be made by bank transfer or, when available, online through Razorpay.
7. Ownership
- Your ad accounts, pages, pixels, audiences and data belong to you. We work inside them with the access you grant, and you can remove our access at any time.
- Creatives and content we make for you become yours once the related invoice is paid in full. We may show non-confidential work in our portfolio unless you ask us not to.
- Our own methods, templates, tools, software and know-how remain ours.
8. Confidentiality
We keep your business information confidential and use it only to deliver our services. This does not cover information that is already public or that we must disclose by law.
9. Platforms and third parties
We do not control Meta, Google, LinkedIn, WhatsApp or other platforms. Their policies, approvals, outages, account restrictions and price changes may affect the work and are not our liability.
10. Limitation of liability
To the extent the law allows, our total liability for any claim relating to our services is limited to the fees you paid us for the services in question in the 3 months before the claim. We are not liable for indirect or consequential losses, including lost profit or business.
11. Ending the engagement
Either side may end an ongoing engagement as set out in the proposal. If the proposal is silent, 30 days' written notice applies. Fees for work done until the end date are payable. See our Refund and Cancellation Policy.
12. Governing law
These terms are governed by the laws of India. Courts in Pune, Maharashtra have exclusive jurisdiction.